We are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the Care services administration team. Providing the Home Care Service with the support needed to ensure the efficient running of a high quality service, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll and Finance.
Youll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home care service, creating a positive impression. Along with strong IT skills and excellent organisation. This role is to work 4 days a week, Monday, Wednesday, Thursday and Friday 08:30 - 17:00, 32 hours per week.
RESPONSIBILITIES
1. Promote a warm and welcoming environment for Service Users, Staff and Visitors
2. Manage all enquiries and pass to the relevant Care Co-ordinator
3. Support Service User and family feedback with a focus on customer care
4. Assist with the recruitment of home care staff, completing employment new starter checks Including DBS checks and References.
5. Support payroll preparation and F...