Overview
Location: London OR Birmingham - Predominantly office-based (minimum 4 days/week)
Contracting Authority: Government Client
Contract Length: PERMANENT ROLE
Clearance: MV/DV
Essential Skills & Experience
Primary Focus:
* ServiceNow platform (IT Service Management tool)
* Experience with ServiceNow on-premise environments is highly advantageous
* Familiarity with ServiceNow University training (e.g., Fundamentals, System Admin courses)
Secondary Skills:
* ITIL Service Management (preferably ITIL 4, but ITIL v3 also acceptable)
* Scripting and database backend design
* General software development aptitude (e.g., .NET exposure is a bonus but not core)
Essentials Experience
Competence in at least three of the following:
* Service Now System Administration
* ITIL Framework
* .NET (VB, C#, ASP.NET, .NET CORE)
* MVC Framework
* Python
* Jelly Scripting or JavaScript (REACT, Bootstrap Frameworks), Node.js
* Database design
* MySQL / SQL Server
* Linux Red Hat Enterprise
* NoSQL technologies e.g. MongoDB, ElasticSearch, etc.
* Experience and knowledge of the Government Security Classifications levels
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