The Role (AKA: The Person Who Makes Everything Run Smoothly)
As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well‑oiled machine.
You’ll be hands‑on, people‑focused, commercially switched‑on, and not afraid to roll up your sleeves.
🚀 What You’ll Be Doing
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Leading, motivating, and developing a small, friendly team
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Keeping stock levels sharp and supplier relationships strong
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Making sure the store looks great, feels welcoming, and runs safely
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Driving sales through smart merchandising and local promotions
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Handling customer queries, bespoke orders, and the occasional curveball
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Owning health & safety and compliance
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Reporting on KPIs and helping shape future store strategy
🧩 What You Bring
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Proven retail management experience (DIY/hardware/trade = big bonus)
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Confident leadership and people‑management skills
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Commercial awareness and a practical, problem‑solving mindset
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Strong communication and customer service instincts
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Comfortable with EPOS systems and basic financial reporting
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A genuine interest in DIY, home improvement, or tools (we love that stuff)
🎁 Perks & Benefits
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Competitive salary + bonus scheme
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Staff discount on everything (dangerous if you love tools)
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Training and development opportunities
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A supportive, community‑focused team who actually enjoy working together
🔨 Ready to Build Something Great?
If you’re a natural leader who loves retail, thrives in a hands‑on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you