Job Description As Associate Director - Financial Planning, your responsibilities will include among others:- Looking after and supporting client needs, working with BD to generate new leads & new business To execute the annual Business Plan in line with agreed individual targets To build new client relationships and maintain and develop existing client relationships through effective ongoing service to help minimise attrition, and to deliver new instructions and referrals as a result of satisfied clients Structure and lead client meetings in a professional manner, ensuring all information and advice provided is up to date, technically accurate and meets clients’ needs To ensure clients have the right advice to achieve their financial objectives, while understand and considering the impact of factors such as retirement planning, inheritance, and tax efficiency for individual clients To ensure client reviews are undertaken at least annually in line with clients’ changing risk attitudes and strategic requirements To work in partnership with Investment Management (IM) and Professional Services (PS) colleagues to develop client relationships To build and maintain COIs to initiate and nurture close relationships with professional advisers. Maintain the New Business Pipeline (NBP) and ensure all values and dates are up to date. Ensure comprehensive client records are kept and that these are accurate and up to date at all times and in line with Group policy To strive for no complaints and where they are received ensure that they are raised with the Client Resolution team in a timely fashion and assist in bringing them to a satisfactory resolution Ensure that knowledge and skills are maintained and developed in line with industry, regulatory and internal requirements by undertaking regular and appropriate CPD in order to reach their full potential (for the wider benefit of the Group)