Business Analyst | Global Legacy Transformation Project
* Location: Hybrid (50/50 split between Fareham & London)
* Duration: 6 – 12 Months (Initially)
* Rate: £585.00 per day (Inside IR35 via Umbrella)
The Role
We are seeking a high-calibre Business Analyst to drive a critical workstream within our Global Legacy Transformation programme. You will be the architectural bridge between our international retail operations and IT, spearheading the implementation of a next-generation Point of Sale (POS) solution across our global estate.
Key Responsibilities
* Global Requirements Engineering: Lead elicitation sessions with international stakeholders to capture nuanced requirements for a global POS rollout.
* End-to-End Documentation: Deliver high-quality artifacts, including Epics, User Stories, and detailed process maps (As-Is/To-Be).
* Process Optimization: Critically analyze existing retail workflows to identify efficiencies and ensure the new solution adds measurable value.
* Strategic Stakeholder Management: Facilitate workshops that align diverse regional needs with a centralized global template.
* Technical Liaison: Partner with Solution Architects to ensure POS design integrates seamlessly with SAP back-end systems.
* UAT & Quality Assurance: Define acceptance criteria and support User Acceptance Testing (UAT) to ensure the solution is fit for purpose across different territories.
Experience and Skills Required
* Retail Transformation Expertise: Extensive experience as a Business Analyst within the retail sector, specifically on large-scale or global legacy migrations.
* POS Ecosystem Knowledge: Deep understanding of Point of Sale systems, store operations, and the customer journey.
* SAP Integration (Highly Desirable): Strong familiarity with SAP environments and associated business processes.
* Agile Delivery: Proven proficiency in Agile methodologies and expert-level use of JIRA and Confluence for backlog management.
* Process Mapping: Advanced skills in documenting complex \"As-Is\" and \"To-Be\" business processes and workflows.
* Stakeholder Influence: Exceptional communication skills with the ability to manage and influence senior stakeholders across different regions and time zones.
* Analytical Rigor: A data-driven approach to problem-solving with the ability to translate complex technical requirements into clear business language.
* Collaborative Mindset: A track record of working effectively within cross-functional teams (Dev, QA, UX, and Operations).