Litigation Executive – PI 2Wheel (Southport)
Location: Southport/Hybrid
Hybrid working available – with the flexibility to work from home and collaborate in‑office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.
We are looking for a driven and detail‑oriented Litigation Executive to join our specialist Personal Injury team, focusing on 2‑Wheel RTA claims within the MOJ Portal. Based in Southport with hybrid working, this is an exciting opportunity to manage a varied caseload of fast‑track claims while delivering exceptional client care and strong commercial outcomes.
In this role, you’ll take ownership of a caseload of 100–150 RTA personal injury files (up to £25,000), progressing claims efficiently from instruction through to settlement or escalation. You’ll play a key part in achieving performance targets, maximising recovery, and ensuring full compliance with regulatory and procedural standards.
Responsibilities
* Manage a caseload of approximately 100-150 RTA MOJ portal personal injury claims.
* Progress claims through all stages of the MOJ portal including:
o Initial review and liability assessment.
o Submission of Claim Notification Forms (CNFs).
o Instructing medical experts
o Obtaining and reviewing medical evidence
o Assessing quantum so to value claims up to £25,000.
o Identifying cases that have the potential to exceed £25,000.
o Preparing settlement packs.
o Negotiating settlement with compensators/insurers.
o Exiting cases from the portal where appropriate and in a timely manner.
* Deliver timely progression of files in line with KPI requirements, service standards and procedural deadlines.
* Maximise damages recovery, costs recovery and settlement outcomes whilst balancing commercial and client objectives.
* Maintain accurate case management records, diary systems and file notes.
* Identify cases requiring escalation, litigation or technical input and refer accordingly.
* Provide a high standard of client care, keeping clients regularly updated and managing expectations throughout the life of the claim.
Essential Skills and Experience
* Experience of dealing with personal injury claims.
* Understanding of the MOJ portal.
* Working knowledge of the Civil Procedure rules.
* Excellent organisational skills.
* Excellent communication skills, particularly with clients.
* Excellent attention to detail.
* Target Driven.
* Awareness of business needs and assisting with other teams within the department should the need arise.
* Experience in dealing with more than one medical report and valuing multiple injuries is essential.
* As most of the claims will involve vulnerable road user claims (motorcyclists, cyclists and pedestrians), knowledge of appropriate caselaw and Highway Code.
Desirable Skills and Experience
* Experience of Proclaim.
Benefits
* 35 hours working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
* Pension scheme with tax‑efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover some dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work‑life balance
* Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
* Monthly voucher awards for winning nominees
* A genuinely supportive and friendly culture
* Ongoing training and professional development opportunities
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