Job Description
We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database.
Job Duties
* Drives data governance within SAP and administrates any changes
* Timely set up and maintenance of Customer/Supplier Accounts to ensure continuity of business processes.
* Together with Finance, maintains customer/supplier banking information, ensures data is accurate and correct.
* Maintains payment terms, currency, incoterms in customer/supplier accounts
* Updates and owns Cost factor changes, driven by factors such as FX, duties, or incoterms.
* Understands how cost factors drive profit.
* Reviews Duty rates upon receipt from trade compliance
* Evaluating credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action
* Supplying responsive, process effective services to internal and external customers
* Working closely with the Credit & Collection Teams, Sales and other business users as required
* Conducting business in a manner that promotes both internal and external customer satisfaction
* Setting up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes
* Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks. 80/20 annual evaluation.
* Amend and update Customer data upon request by the Credit or Sales team
* Manage Customer Credit Holds where applicable
* Continually work to improve Reporting and Customer service levels
* Build relationship with relevant business partners to ensure smooth cooperation between C2C and the business
* Ensure strict records are kept in ERP to required audit standard
* Act as an ambassador for the team and be a subject matter expert in master data.
* Live and breathe the team's data standard policy.
Requirements
* Data entry, admin or customer service experience
* Fluency in English
* Good IT skills in MS Excel, Access
* Effective multi-tasking skills and attention to detail
* Strong interpersonal and organisational skills
* Experience working with SAP
We Value
* Financial acumen
* B2B or B2C Distribution Preferred (OEM ok)
* Excellent interpersonal skills – you will need to build relationships with all business functions
* Working collaboratively
* Effective verbal and written communication skills
* Strong internal and external customer service
* Must be a team player with intercultural skills
* Demonstrate creative thinking to resolve problems and develop succinct and concise reports
* Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement
Benefits
* Hybrid model working with 3 days in the office and 2 days from home.
* Ability to develop your career with a global company
* Opportunity to work for a global business
* Excellent career development opportunities
* Competitive salary
Equal Employment Opportunity
Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business.
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