Job Description
We are looking to recruit a Complex Case Manager (non-clinical), in the Greater Manchester area. As Complex Case Manager, you will make a real difference with clients, and also foster great morale within the care team. Youll be a role model to the people in your team, empowering them to be their very best.
Your main duties and responsibilities will include:
* To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically
* To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice
* Upholding high standards in care and prioritising a person-centred approach
* Being a responsive advocate for complaints and safeguarding, and encouraging improvement
* Developing comprehensive care plans and risk assessments
* Providing support for your care packages through observations and mentoring sessions, and regularly reviews
What we are looking for:
1. Excellent organisational & time management skills
2. A good understanding of CQC requirements
3. Experience in managing complex care pac...