Overview
Skincare Specialist – Selfridges Manchester Exchange at CHANEL. Location: Selfridges Manchester Exchange. Contract: Permanent, 35 hours/week, any 5 in 7 days. CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Responsibilities
* Deliver expert skincare consultations and drive the growth of the skincare business.
* Promote CHANEL fragrance and makeup and support overall brand objectives.
* Provide an elevated skincare focus, immersing clients in the CHANEL experience while taking a lead in driving skincare sales.
* Build CHANEL’s portfolio of clients through data capture in line with brand expectations.
* Collaborate with the team to achieve personal and team targets and KPIs.
What you will bring to the role
* Approachable, collaborative, and team-focused approach.
* Ability to build relationships quickly and create team spirit with a collaborative mindset.
* Customer-centric mindset that continually nourishes the client experience.
* Motivated and committed with a can-do attitude.
* Experience in a client-facing role and confidence in delivering skincare applications, masterclasses, and workshops.
* Understanding of how to drive the business and adapt to a changing retail environment.
You are energized by
* Working in a highly collaborative environment that encourages peak performance.
* Creating an inspirational and supportive work environment for your team.
* Personal and professional growth opportunities.
* Showcasing passion for skincare to develop colleagues' understanding and skills.
* Empathy to understand client needs and identify opportunities.
* Understanding current and emerging skincare trends.
Sustainability and company values
* Contributing to CHANEL’s sustainability efforts as part of House-wide actions across Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, and Promoting the autonomy of women.
What you would gain from this experience
* Opportunity to work with a well-known luxury global brand with heritage.
* Empowerment to take ownership of your impact within the brand.
* Additional training within skincare.
* Participation in CHANEL’s sustainability vision within the UK Region.
Benefits at CHANEL
* Physical Wellbeing: Private Medical Insurance with family add-ons, Online GP, Cycle Scheme.
* Financial Wellbeing: Pension, Life Assurance, and retail discounts.
* Mental Wellbeing: Employee Assistance Programs and support lines.
* Lifestyle: CHANEL product discounts, etc.
* Employee Recognition: Service Awards, products, vouchers, and milestone holidays.
* Benefits eligibility varies and subject to change.
Other information: Referrals may increase interview chances; this listing includes location and related job postings in the area.
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