Job Title: Sales Development Representative (SDR) Team Leader
Location: Manchester (Hybrid – 3 days per week in office)
Salary: £35,000 (plus £10,000–£15,000 commission)
The Company
This MSP is looking for an experienced Sales Development Representative ready to step into a leadership position or an SDR who is already mentoring/coaching peers. The role combines hands-on pipeline development and sales outreach with the opportunity to lead, coach, and guide a team of SDRs. It’s ideal for someone who has successfully run their own desk, can handle senior-level conversations, and is confident navigating complex technology or managed service solutions.
Roles & Responsibilities
* Lead and support a team of SDRs, ensuring consistent performance, professional development, and effective outreach.
* Manage inbound and marketing-generated leads, qualifying them into opportunities or meetings for the sales team.
* Research and profile strategic target accounts, identifying decision-makers, challenges, and business requirements.
* Deliver multi-channel outreach via phone, email, and LinkedIn to book meetings, demos, and events.
* Develop outreach strategies, advise SDRs on messaging, and monitor performance and lead quality.
* Maintain accurate CRM records and ensure smooth handoff to sales colleagues.
* Review team performance, metrics, and progress with senior leadership on an ongoing basis.
Your Skills & Experience
* Previous success as an SDR, ideally within technology, digital services, MSP, or SaaS environments.
* Strong communication skills; confident, personable, and able to engage senior stakeholders (CTOs, Heads of IT).
* Excellent market research and commercial awareness to identify customer pain points and propose solutions.
* Experience coaching, mentoring, or leading others, formally or informally.
* Proficient CRM user (Salesforce experience advantageous).
* Comfortable in consultative discussions with mid-market or enterprise organisations.
* Demonstrated career stability and growth mindset.
* Degree is welcome but not essential - attitude, curiosity, and ability are key.
* Familiarity with Sales Navigator, ZoomInfo, or similar market intelligence tools is a plus.
Company Benefits
* Clear progression from SDR → Account Manager → Senior Account Manager → Account Director.
* Hands-on leadership opportunities without leaving your sales craft behind.
* Development-focused culture with mentorship and coaching.
* Strategic selling environment with targeted outreach, not high-volume cold-calling.
* Hybrid working with 3 days in the Manchester office, 2 days remote.
* Commission on meetings secured, plus additional incentives for opportunities converting into deals.
* Opportunity for higher salary for exceptional candidates.
* Supportive team structure and ongoing career development.
JOB ID: #3495299