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Reinstatement operations manager

Swansea
Network Plus
Operations manager
Posted: 21h ago
Offer description

DescriptionAs a
Reinstatement Manager, you will be responsible for managing
reinstatement teams working as part of our client’s contract.
Working to meet the needs of the client, you will provide technical
expertise and experience, as part of a team, to deliver a
first-class service to our customers.
You will be able to engineer solutions on
site and focus your teams on completing work right first
time. You will
work with the scheduling team ensuring programmes are managed and
delivered accordingly. You will provide support to ensure that the
company’s work is effectively completed through communication with
internal and external customers, as well as the management of the
business and client database systems.
Key
ResponsibilitiesWe are looking for
someone to:
Have operational responsibility for the reinstatement
teams and their in-day activities Organise
labour in the most cost-effective way, including recruitment,
disciplinary action, wages and absence management
Manage all other resources e.g. materials and
plant Carry out team briefings with teams on a
monthly basis Coach and develop staff to reach
their potential; ensuring a fair and consistent culture with the
teams Manage the defect programme and ensure
that KPIs are met and Highway Meetings are attended
Use GARD (smartphone system) to check quality of the work
and drive out the wrong behaviours Liaise with
the Support Services and Streetworks Team to ensure that FPN and
Section74 liabilities are managed Complete
Team Inspections, to ensure a high level of Compliance with a real
focus on quality and first-time reinstatement
Be a Health & Safety Representative, which will
include undertaking health & safety inspections in and around
the workplace, raising health & safety related matters with
management and investigating reportable accidents or incidents as
and when they occur
Experience
and Qualifications Strong
knowledge of NRSWA and reinstatement standards
Experience managing reinstatement operations (backfill,
tarmac, surfacing teams) Proven leadership and
team management across multiple sites
Effective planning, scheduling, and resource
management Strong focus on H&S compliance,
quality, and customer service Commercial
awareness — cost control, job costing, and subcontractor
management Excellent stakeholder and client
communication Analytical, organised, and
solution-focused under pressure
Salary and
BenefitsWe offer a competitive
salary based on experience along with a full benefits
package. Network Plus is
proud to be an Equal Opportunity Employer. We celebrate diversity
and do not discriminate based on race, religion, colour,
nationality, sex, sexual orientation, age, veteran status,
disability status, or any other applicable characteristics
protected by law. We are
Armed Forces-friendly. We welcome applications from ex-Armed Forces
personnel, reservists, armed forces veterans, cadet instructors and
military spouses/partners.
We understand that privacy and the security
of your personal information is extremely important. By applying
for this role, you agree to the terms of our privacy
policy. About
Network Plus Network Plus is an award-winning
business delivering essential utility and infrastructure services
for the UK’s major providers of gas, power, telecoms, transport,
water, and wastewater.
We value the variety of experience,
perspective, and other points of difference our workforce, clients,
and supply chain offer.
We are actively working with colleagues
across the Network Plus Group to develop an inclusive environment –
we want all our employees to feel valued and included to enable
everyone to thrive at work and understand the value of their
contribution matters no matter their background, identity, or
circumstances.

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