Overview
The Admissions and Administration teams provide front-line customer service to a wide range of audiences including students, parents/carers, employers, tutors and other key stakeholders. The successful candidate will work closely with the Admissions and Administration Coordinator to deliver a timely and outstanding service to customers and service users across the organisation.
Responsibilities
* Demonstrable experience and skills in exceptional customer service
* Working in an administrative, clerical or secretarial capacity
* Managing large volumes of data with rigorous attention to detail
* Responding quickly to shifting priorities
* The successful candidate will be expected to work on a number of key administrative tasks that shift across the academic year, therefore it is important that you are experienced in working on multiple projects and juggling tasks.
* Great teamwork and a friendly style, able to work closely with colleagues as well as independently on specific tasks.
Qualifications
* Enthusiastic about education and working with young people
* Experience with ProSolution and the Pro Suite is desirable, but full training will be provided for those who haven’t used it
* A strong level of IT skills is essential
Details
This is a full-time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Watford campus.
The closing date for applications is Monday 3rd November 2025. The successful candidate will join the team from January 2026.
You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.
Benefits
We have a free on-site gym at our Watford Campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.
Contact and Equal Opportunity
If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.
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