Job Description
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.
Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.
Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.
Looking for the place where you can belong? Join MHR and help us shape the world of work.
To manage the business functions of an MHR consulting practice.
Responsible for the efficient and effective business planning and execution of the practice, in line with agreed business plan targets, quality metrics, and customer experience metrics.
Ownership of year-on-year efficiency saving and revenue growth, through skills and service development.
Duties and Responsibilities:
* Responsible for capacity planning activities.
* Identify and drive consultancy improvement initiatives.
* Conduct effective deployment of staff to utilisation targets.
* Effective staff development to ensure effect utilisation.
* Effective recruitment and development pipelines to respond to changing market conditions.
* Management of compliance and risk.
* Contribute towards service development and operationalisation of new services.
* Cost control and year-on-year efficiency improvement.
* Manage, coach and develop a high performing, fully utilised teams.
* Develop effective forecast models based on departmental/ industry trends and demand patterns.
* Lead on risk assessments and mitigation activities to protect revenue.
* Propose and implement solutions to improve demand forecast accuracy.
* Analyse, review, forecast, and trend complex data into the business planning process.
* Continually identify and drive additional commercial opportunities.
* Drive the delivery of the Professional Services Strategy.
* Champion internal change initiatives ensuring changes are successfully adopted.
* To promote a positive image of MHR at all times.
Skills:
* Product Knowledge
* Planning and Organisation
* Influencing
* Questioning
* Leadership
* Customer Service
* Change Management
* Business Acumen
* Stakeholder Management
* Financial Literacy
* Communication
* Commercial Awareness
Benefits to support you personally and professionally
Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:
* Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
* 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
* Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
* Monthly employee recognition program and departmental awards
* Referral bonus scheme of up to £2,000
* Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
* On-site subsidised restaurants offering a variety of fresh meals daily
* Opt-in benefits schemes such as private medical insurance and dental coverage
We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.