Job Description
Posted Sunday 7 June 2026 at 01:00
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands‑on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well‑organised operation that delivers an exceptional experience for every guest.
What you will be doing...
* Ensuring the consistent delivery of exceptionally clean, safe, and well‑maintained holiday homes for our guests.
* Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non‑compliance issues immediately.
* Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
* Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
* Putting our guests first, building positive relationships to resolve guest queries with minimal disruption to their stay.
* Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
* Assisting with the onboarding and training of new team members, providing ongoing development and support through on‑the‑job coaching.
* Providing your team with feedback and support based on performance data.
* Ensuring you and your team comply with health and safety regulations, COSHH and all other company policies and procedures.
* Monitoring stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
* Experience supervising a team.
* The ability to access accommodation to perform checks and deliver hands‑on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
* The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
* The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
* A leadership style that gets the best out of diverse teams.
* A full UK driving licence.
So, why Parkdean Resorts?
We offer:
* The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training.
* An Employee Assistance Programme with a 24/7 confidential helpline for counselling and support – your wellbeing is our top priority.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30%, available on food, drinks and leisure activities.
* Access to additional discounts on meal kits, gyms and other brands.
Parkdean Resorts takes safeguarding seriously; background checks including DBS (or equivalent) will be carried out if appropriate.
We strive to create an environment where people feel safe and comfortable to discuss disability; for any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
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