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Head of training services

Bury
Rotherwood
Training
Posted: 11h ago
Offer description

Position: Service Manager - Bury Outreach
Contract Type: Permanent

Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.

We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. We are a well-established organisation working to reduce and eliminate domestic abuse, delivering support services to survivors across the Northwest of England.

We provide a range of safe accommodation services for all survivors including women, children and young people, trans and non-binary individuals, and male survivors. Our offer includes 24/7 staffed safe refuges, second-stage move-on services, and individual dispersed safe house accommodation.

We also deliver specialist support for those with additional needs, including dependency/addiction, mental and physical ill health, and other complex or multiple support needs. Alongside this, we provide community-based support such as outreach services, Independent Domestic Violence Advisor (IDVA) services, and healthy relationship programmes in schools.

We understand the serious impact domestic abuse can have—especially on health and wellbeing—and provide support and guidance to help survivors live safely and securely.

This is a rewarding opportunity for an experienced, values-driven Service Manager to lead and develop a trauma-responsive community service. You will play a key role in making a real difference to the lives of survivors of domestic abuse while shaping a high-quality, inclusive, and survivor-focused team.

We are seeking a compassionate and skilled Service Manager with strong operational leadership experience. You will be committed to safeguarding and equality, with the ability to inspire teams to deliver high-quality, trauma-responsive services in the community.

We value our people and offer a supportive, inclusive culture alongside a comprehensive benefits package:

* Exclusive discounts at popular high street retailers and restaurants

* Health cash plan with access to a 24/7 doctor (for you and your dependents)

* Access to mental health and wellbeing support services

* Cycle to Work Scheme

* Employer pension contributions

* Life assurance

* Financial advice services

* Employee recognition awards

* Ongoing learning and development opportunities

* Gym membership discounts

* Social and engagement events

* Paid professional fees

* Enhanced annual leave, sickness, maternity, and paternity benefits

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