British Gas is seeking a Business Customer Resolution Agent in Edinburgh to take end-to-end ownership of customer accounts and provide high-quality support. You will be responsible for managing complex queries, ensuring customer satisfaction, and actively engaging in debt and retention conversations.
The role offers a basic salary of £30,044 plus a quarterly bonus, with an office-based training period followed by flexible hybrid options. Join us for a career that fuels your passion for sustainability and customer service.
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