Customer Service / Sales Admin Support – HYBRID - Andover – up to £35k
We are looking for a passionate, resilient Customer Service specialist with proven experience in a Customer Service, Admin or Project role - within the Consumable or Service sector. You have the chance to work for an inspirational engineering company making revolutionary products that really can make a difference to people’s lives.
This role will report into the Customer Care Manager and will be responsible for providing high-level office-based point of contact for customers in UK and Ireland and the European Distributor network as well as supporting the UKIE sales team.
This role offers career progression plus fantastic company benefits such as free parking, hybrid (working from home 2 days a week) early finish Friday’s, bonus schemes, 4% flex fund (option to buy 5 days holiday extra per year) birthdays off, gym membership, + much more, Salary up to £35k - based in Andover.
Responsibilities of the Sales Admin Support:
General Customer support:
* Serve as office-based point of contact for customers in UKIE alongside Service Centre of Excellence. Involvement in exceptional circumstances – main route remains through Customer Service.
* Customer support as needed:
* New account set up.
* Complaints fielding, credit processing and liaison with Customer Services to satisfy customer requests.
* Pricing communication and...