Administrator
Recruitment Agency Reference: J80545
A position has arisen for an administrator within a highly regarded healthcare organisation situated within the east of England. The position is temporary running for 3 months+.
Location: East of England (vastly remote/home working, two days on-site per month)
Contract: 3 months+
Rate: £16.78 (via umbrella, or PAYE 13.60+holiday pay)
Hours: 37.5, Monday to Friday
Your duties will include the following:
1. Dealing with telephone calls and email enquiries including management of the team email box, which may include challenging conversations and dealing with distressed and anxious individuals and their relatives in an empathetic and professional manner
2. Taking messages and ensuring these are passed in a timely manner to relevant departments and/or team members, escalating urgent or concerning issues as appropriate
3. Booking reviews and liaising with other departments and/or team members to ensure effective scheduling of appointments
4. Providing brokerage support in the costings of care packages and placements, including complex cases, and negotiating with care providers in relation to costs
5. Generating all assessment and review outcome letters in a timely manner in-line with or...