JOB TITLE: Bereavement Services Officer
LOCATION: Richmond, south London
CONTRACT TYPE: 40 hours per week (Full time)
SALARY: £29,037.00 per annum
We are looking for someone preferably who has experience within a bereavement service or the funeral industry. The successful candidate must be a self-motivated, organised and proactive individual. They will work as part of the local authority bereavement service team, to provide a compassionate and efficient cemeteries service in a professional manner.
Reporting to the Cemetery Manager the successful Cemetery Officer will be responsible for:
* Undertaking transfers of ownership and associated paperwork as required
* Maintaining accurate cemetery records
* Recording bookings for burials and administering paperwork for the successful completion of all cemetery processes including memorial permits
* Using a database system to record and retrieve grave information
* Identifying and assisting in the location of grave plots to cemetery stakeholders or preparation of upcoming burials
* Processing payments and maintaining financial records
* To undertake routine clerical tasks such as filing, photocopying, receiving and dispatching mail, answering phones and responding to emails
* To carry out Sexton Duties within the Cemetery as required
* To take bookings from funeral directors ensuring all relevant paperwork is completed to the specified standards
The main accountabilities are indicated above alth...