About the opportunity
Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall.
In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues.
We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important.
This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Your Impact and Responsibilities...
1. Ability to challenge proactively and provide recommendations and solutions on a range of matters.
2. Problem-solving and analytical skills.
3. Excellent communication skills, bot...