Our successful Stoke Branch are looking to recruit for a Customer Advisor.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter sales experience in a busy merchant environment is desirable for this role, but not essential as full training will be given.
Responsibilities and Duties
* Dealing with customers face to face and over the telephone.
* Giving excellent customer service and sound product advice.
* Providing quotations for customers.
* Purchasing materials and managing stock levels for the building materials side of business.
* Taking a proactive approach to sales, using every opportunity to make or increase a sale.
Qualifications and Skills
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside: -
1. Sales experience within a merchant environment is preferable although training will be given to the ri...