We’re looking for someone to drive the membership of our fabulous leisure club and spa.
This is a great opportunity for a target driven and enthusiastic individual to become a Spa Membership Sales Advisor.
Your day to day;
* to manage spa memberships and treatments, being the main person for contact for all spa treatment bookings and spa membership
* Liaising with members, answering queries and maximising retention and renewals
* Delivering appointments for potential new members
* Keeping track of enquiries and leads
* Handling all membership sales enquiries by email, phone and show rounds
* Proactively full gaps in the treatments diary to support financial targets
* Working with the rest of the hotel’s sales team, ensuring opportunities to cross sell are not missed
* Supporting the sales office as and when required, including attending Wedding and Events showcases
Who are we looking for?
As Spa Membership Sales Adviser, you will enjoy working towards challenging targets and thrive in a position that requires you to deliver on key metrics, preparing regular reports for the Head of Sales.
If you are a strong communicator with great interpersonal skills who thrives in a busy, customer-led environment then this could be a role for you. You will have the ablity to confidentiy deal with membership and ooking enquiries professionally.
You will be detail orientated and comfortable working with a range of digital systems, maintaining a live database of current and potential members.
A solution focussed, team player with a positive approach and the ability to take things in their stride.
In return, we are offering a rewarding role with scope for career progression along with;
* A competitive salary, negotiable dependent on experience
* Wagestream - the ability to access up to 40% of your wages as you earn them each week
* 28 days annual leave (rising to 33 days after 5 years)
* Enhanced maternity and paternity pay
* Health cash plan with access to discounted perks and high street discounts
* Long service awards, including free meals and free stays with your friends or family
* Employee Assistance Programme
* Discounted accommodation, food, and drink in our beautiful properties
* Pension and Life assurance
* Bespoke training programmes accessible to all
* Apprenticeships available
* An engaging & supportive work environment