The Assistant Director of Commercial Operations will lead the delivery of emh's Internal Maintenance Service. You will drive the future growth and development of our internal maintenance services (DLO), delivering a commercially-minded customer-focused service that provides value for money, and is compliant with statutory and regulatory requirements.
Client Details
emh (East Midlands Homes) are an independent, profit-for-purpose provider of affordable homes, managing a significant portfolio of high quality properties across the East Midlands.
The organisation has a sizeable team dedicated to delivering the highest standard of homes to its customers and are committed to providing excellent services to support their tenants and communities that they work within.
Description
1. The AD of Commercial Operations will be responsible for 4 Heads of Service, managing voids and repairs, planned works, M&E and ground maintenance.
2. Lead the internal maintenance service (DLO) to deliver a positive value for money and engaged customer experience.
3. Take a strategic lead in the procurement and development of long term relationships with Sub-Contractors and Merchant suppliers.
4. Ensure working practicies are effective and health and safety and safeguarding compliant.
5. Manage risk associated to repair and capital investment works, ensuring the Director is informed regarding any areas of ...