A key contributor to the Learning and Development Team, within the wider People Team, and responsible for the training and upskilling of colleagues located on Parks Across the North Regions on the various IT systems.
This role will partner closely with Park Holidays operational teams, including Regional Ops Managers, General Managers and Administration Managers on Park, Functional Team leads, Regional People Partners, and other People Team colleagues to ensure that systems training support the delivery of Park Holidays operational priorities. Delivery can include the use of different methods and mediums, covering a wide spectrum of topics but primarily IT systems training. Including ‘Elite Parks’ (EP) which is our park’s primary IT system and SAP our HR system. This role will focus on the operational side of the business, helping our people understand how to execute all park related processes in EP/SAP used to administer the operation.
This role will be responsible for:
* The primary role is to train and support our park-based people to execute key processes in EP and SAP to the highest levels or accuracy.
* Becoming a guru in all operational park processes and the EP and SAP functionality that supports them.
* Identifying learning needs on each of our parks so you can plan the most efficient and effective way to address those needs.
* Engage in other L&D activity on Parks should a need be identified including soft skills, leadershi...