Overview
We are seeking an experienced professional to lead the IT Operations on the digital platforms side. The successful candidate will play a pivotal role in shaping the strategy, managing budgets, and overseeing the operational excellence of a Microsoft-centric environment.
Responsibilities
Infrastructure Services: Lead the development and operation of infrastructure services, focusing on Microsoft technologies, including Active Directory and Azure.
Team Management: Oversee two technical team managers, responsible for Microsoft 365 and communication environment (Teams, etc.), ensuring the technical proficiency and strategic alignment of their teams.
Microsoft Strategy and Roadmap: Develop and execute the strategy and roadmap for Microsoft suite services, collaborating with internal teams and third-party providers.
Budget Responsibility: Manage monthly budget cycles, ensuring financial accountability and effective allocation of resources.
Stakeholder Management: Engage with stakeholders, managing incidents, addressing queries, and playing a crucial role in maintaining positive relationships.
Operational Excellence: Focus on third-line operations, addressing complexities, challenges, ongoing projects, and team development initiatives.
Project Management: Ov...