Customer Service Advisor
Location: Whiteley, 2 days in office, 3 days from home or office
Competitive Salary: £24,000 + KPI bonus up to £4,500 per year (paid monthly) - Earn up to £28,500 per year
Fantastic Hours: Mon – Fri, 40 hours per week between 8am – 5pm
Are you looking for flexibility, an above average salary package, progression opportunities, 25 days+ annual leave and no shift work? Read on..
The task at hand:
We have an exciting opportunity for a Customer Service Advisor to join our Customer Service team in Whiteley. You will be responsible for delivering exceptional levels of service over the phone to Onecom customers ensuring that every communication is both a professional and positive experience for our customers. You will be responsible for confidently handing customer queries promptly, balancing the needs of customers and the business.
You'll be great in this role if:
- You're personable and confident - You're passionate about providing an excellent service with every customer interaction - You're got brilliant IT skills and an interest in technology - You've got excellent communication and organisational skills - You always see a task through to the end, ensuring full ownership, going the extra...