Internal Sales Administrator
Welshpool, Powys, SY21 8SL
Head Office (with occasional travel required & work from home as agreed)
Key responsibilities:
* Manage internal sales & Ecomm daily activity
* Support external sales functions and wider business units
* Support Morland BV internal business function
Oversee internal sales & Ecomm daily activity
* Make sure all internal activities are completed to the required standards, these include but not limited to:
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+ Manage online chat function
+ Answer Inbound phone calls
+ Process online orders
+ Distribute and complete email enquiries
+ Chase customer deliveries – dispatch & delivery update
+ Liaise with production on specific items
+ Book collection slots
+ Arrange samples to be sent
* Proactively working to increase sales conversion and customer retention
Support external sales functions and wider business units
1. Work with supply-chain to confirm and meet customer deliveries
2. Responsible for initial inputting of all customers RMA's on D365 system
3. Work closely with ext...