Claims Assessor
Job Description
Salary £23,500 - £28,000 depending on experience
Location Fully Remote
Shift Pattern Monday - Friday 8am- 7pm (Flexi time available) 37.5 hours a week
Have you worked within the Finance Sector/Insurance Sector and are looking for a new challenge?
Do you want that work life balance in a fully remote role, within a reputable company that offers amazing benefits?
We are currently recruiting exclusively for Claim's Assessor's on behalf of our client in the insurance sector.
The role will include, but not be limited to the following duties and responsibilities:
1. Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.
2. Ensuring all Claims are assessed efficiently and to an excellent standard
3. Handling a variety of customer calls both promptly and efficiently to a professional standard
4. Responding to customer queries via email
5. Developing an excellent understanding of our products, terms & conditions including regulatory requirements
6. Proactively identifying risks and trends to support the continuous development and implementation of the Company's strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey
7. Ad hoc duties as required by C...