Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, appliances, and technology from the leading brands in the World. We are now expanding our business in the UK. We already have two stores in Belfast and are opening our first store in the West Midlands in October, with more to follow. We are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.
ABOUT THE JOB:
Reporting to the Store Manager, Harvey Norman is looking for a Retail Support & Operations Person. The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience.
This is an excellent opportunity to work in a fast moving and dynamic retail company.
We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.
YOUR JOB:
1. Build customer loyalty by providing a great, friendly and professional service.
2. Oversee and process all online orders, for delivery and collection.
3. Oversee the online emails and phone calls; respond to customer queries promptly and professionally.
4. Process all branch transfers and purchase orders.
5. St...