Company - Leading manufacturing company.
Location - West Bromwich Salary - £24,500 (potential increase within 6-12 months)Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include:
* To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
* Dealing with internal / external emails and telephone calls
* Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers
* Liaising with Area Sales Managers, providing sales support
* Processing customer call off orders & ordering additional items required
* Updating of CRM information to management system
* Generating paperwork for production requests & delivery notes
* Building strong relationships at buyer & site level
* To complete necessary paperwork & maintain filing systems
Requirements
1. Minimum of 12 months administration/ customer services experience within a fast paced environm...