CRM Manager - UPB Head Office
CRM Manger - Award winning pub, bar and restaurant group - London - Up to 35,000 + Bonus & Benefits
We have a fantastic opportunity for a creative and engaging CRM Manager to develop and implement the CRM strategy for Urban Pubs and Bars.
Who we are:
A London based company with a portfolio of over 40 eclectic properties and growing across London. Ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night, awarded 'Best Food-led Pub Company 2021' at the R200 awards and recently winning the '2023 Best Managed Pub Company' at the Publican Awards.
Our people play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food, awesome service and an experience not to be forgotten.
What's it all about:
* Develop and implement CRM strategies that enhance customer engagement, retention and satisfaction.
* Create personalised experiences for our guests.
* Deliver the customer journey from a variety of sources (social, email, web)
* Support the marketing team strategy
* Create & deliver exciting sales opportunities, including activations and events.
* Adhoc delivery of various projects
What's on offer:
* Salary up to 35k p/a plus bonus
* Get out and about, you automatically get discounts across all our pubs, bars and restaurants
* Regular incentives and socials - a fun, family atmosphere
* 28 days holiday
* Access to Licence Trade Charity
* Good people know good people - an awesome referral scheme where you can earn up to 1000 per person
* Access your Wages anytime through Wagestream
* Birthdays are for celebrating, so have the day off on us
* Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you some of our sites.