?? Customer Service Coordinator �?
Ready for an exciting opportunity in the manufacturing industry? Our client, a fast-growing manufacturer with a global customer base, is seeking a talented Customer Service Coordinator to join their team. �?
�? Industry: Manufacturing
?? Location: Bridgwater, Somerset
?? Working Pattern: Permanent, 8.45am - 5.15pm, Monday to Friday
?? Salary: Up to £29,000 per year
�? Key Responsibilities:
- Order Processing: Ensure accurate and timely processing of customer orders with attention to detail and customer requirements.
- Exceptional Service: Provide professional and effective communication with customers, maintaining positive relationships from order placement to delivery.
- Shipment Coordination: Work closely with production, logistics, and sales departments to track orders, arrange transport, and ensure on-time delivery.
- Data Management: Maintain accurate records of customer interactions and documentation, including pricing lists.
- Support & Solutions: Assist the sales team by providing requested information and promptly resolving customer issues or escalating when necessary.
- Administrative Duties: Handle telephone inquiries, suppo...