About The RoleIT Service Desk Experts - we’re looking for you!IT Service Desk AnalystCaerphilly Head Office£23,795 and excellent benefitsGreat hours Monday to Friday, no evening or weekend workFull Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career rather than a job?If you answered “Yes” to the above, this is the role for you. We’re hiring at phs Group – the leading Hygiene Services provider in the UK. We’re looking for the right person to join us as an IT Service Desk Analyst and it’s a role you will enjoy.This role is ideal for you if you are technically minded and like to help and support people with their IT related questions. These questions could be regarding Microsoft Office, printers, monitors, docking stations, mobile technology or the internet. Your aim is to fix their issues promptly and efficiently by listening, building rapport, and asking questions to establish their needs. So, we’re looking for someone who enjoys resolving queries and helping colleagues.So why phs Group? It’s a great place to work – a successful, market-leading company with a friendly, supportive atmosphere. You’ll be joining a brilliant team who support each other as well as other colleagues. We have great hours, a good salary and a fabulous list of benefits that continues to grow.Love resolving technical issues? Reliable? Looking f...