Who we are? Europa Worldwide Group now employ over 1400 people across 29 international sites and have a presence in more than 160 countries across the globe, offering Road, Air and Sea and Warehouse services. As an award-winning multimodal operator featured in The Sunday Times Track 250 for three years running, we are continuing to expand and innovate.We are looking for..A European operator to join our team at HQ Dartford who will be the primary contact for their nominated partner – ensuring the smooth overland cargo transit from UK to Europe – in the most cost-effective manner and delivered to the customers expectation.Some of the many benefits we can offer in return:Excellent salary packageHybrid working arrangement.25 days annual leave, plus all UK bank holidaysBereavement Leave & Sick PayPension & Death In ServiceEnhanced Maternity / Paternity & Adoption payEmployee Wellbeing ProgrammeWhat you will be doing:Act as first point of contact for Europa branch network and overseas partners, escalating issues as requiredControlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time.Arranging deliveries with customers (external and internal) and partners to agreed SLACommunicating with customers (external and internal) and partners to manage ongoing relationshipsResearch and understand financials of the service to find more profitable means to operate and making the optimum commercial decisions to reduce real costInvestigate cost saving with COT’s/DOT’s and routing options – maximising operating efficiencyPlanning of groupage departures (export)What you will bring to the role: Strong, confident personality, with customer service or operation sales background.Previous experience within transport and logistics in a similar planning role.Time management and communication skills.The ability to prioritise and to pro-actively deal with situations and use initiative.Driven to succeed within the workplace.Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.