The Credit Control Administrator is responsible for supporting the accounting and finance department in the health-care industry. The position requires a diligent individual with a keen eye for detail and an understanding of financial and administrative processes.
Client Details
Our client is a prominent figure in the health-care industry, with a sizeable workforce dedicated to providing quality care and services. The company operates on a national scale across the UK, with a particular focus on providing expert support and care to those in need.
Description
The role duties will include:
Management of aged debtors, chasing customers for outstanding debt.
Dealing with customer enquiries and disputes via email & telephone.
Management of customer queries and processing them following the company query procedures.
Liaising with client funders on aged debt issues.
Notification of accounts applicable for Bad Debt Provisions, under company guidelines.
Coding and inputting of weekly & monthly direct debit runs, along with customer communications.
Collaborating with branch operations on client requirements and discussions around debt issues.
Correct allocation of payments received.
Reconciling accounts where required.Profile
The successful candidate will have:
Ideally studying for a C.I.C.M qualification.
You understand and embrace change to processes and excellent customer debt collections and accounts receivable processes.
You're a team player ...