Job Title: Sheltered Housing OfficerDepartment: Resident ServicesDirectorate: Safer Communities and HousingLocation: West EalingRole reports to: Neighbourhood Manager
Our client, a leading housing organisation, is seeking a passionate and dedicated Sheltered Housing Officer to join their team. If you have a strong background in housing, experience working with vulnerable residents, and a commitment to helping individuals sustain their tenancies, then this is the perfect opportunity for you!
DutiesAs a Sheltered Housing Officer, you will play a pivotal role in improving outcomes for our client's residents. Your main responsibilities will include:* Providing customer-oriented housing services tailored to residents with high support needs, helping them sustain their tenancies and live independently.* Carrying out initial assessments and periodic reviews of residents' support needs and the suitability of their accommodation, making recommendations when concerns arise.* Conducting assessments to minimise risk to health and safety and fire safety for vulnerable residents, with periodic reviews for their support needs and making appropriate referrals.* Working as part of a multi-disciplinary team, collaborating with other relevant services to deliver tailored housing solutions.* Taking responsibility for at least one Sheltered Housing scheme, ensuring the welfare a...