A proactive Customer Account Handlers are needed to join a fast paced SME business in Exeter in a varied role. These are part time term time only roles. Reporting to the Customer Services Manager the role would include :
THE ROLE :
* Taking/making phone calls and emails to and from customers providing our customers with a brilliant customer experience.
* Order inputting on our central system is a key focus of the role and working with the sales team to provide answers to questions regarding product, delivery, mis picks, mis orders etc.
* Supporting these calls with marketing offers and promotions to follow up.
THE PERSON :
Good telephone skills and experience which includes being persuasive, enthusiastic, persistent, thriving on challenge, problem solving, customer focused, working under pressure to targets, self-motivated/disciplined and able to work with others as part of a close team. An enthusiasm and desire for sales, profit and success is essential to this role. Quick keyboard skills are essential.
In return, this company is offering a competitive salary depending on ability/experience plus benefits. This employer provides a supportive and friendly working environment. Hours of work 9am - 3pm.
THIS IS AN URGENT REQUIREMENT AND APPLICATIONS WILL BE REVIEWED PROMPTLY, WITH INTERVIEWS TO TAKE PLACE ASAP.
Isca Recruitment Ltd provides services as an agency and an...