Customer Service Administrator required to join this small, busy, and personable team. Salary per annum will be between £24,000 - £26,000 depending on experience. Hours of work are Monday - Friday 8am until 5pm.
You will require own transport to access the office, and this is not a hybrid or remote working role.
Duties:
* Handle and escalate telephone and email enquiries
* Prepare quotations and process orders
* Record customer queries and complaints
* Liaise with service providers over day-to-day operations
* Liaise with the finance department, customers and suppliers to resolve invoice queries
* Research new solutions to different customer requests
* Set up new supplier accounts
* Support month-end invoice process
Benefits:
* £24,000 - £26,000 per annum
* 25 days holiday
* Pension
Experience:
* Previous customer service and administration experience
* Ability to multi-task and work in a fast-paced, busy environment
* Excellent IT skills