We are excited to be recruiting a Sales Order and Billing Coordinator to support a manufacturing company based in on the outskirts of Oldbury/West Bromwich.As the Sales Order and Billing Coordinator, you will be responsible for overseeing and managing the various Sales and Service orders whilst ensuring they are completed in a timely and accurate manner. Your role will provide essential support to the UK and Ireland Direct business in providing efficient and Proactive management of all orders and day-to-day core activities to drive exceptional results across the business.The main duties will be:
1. Take full responsibility for the processing of all orders.
2. Regularly review departmental progresses against strategic targets as well as focusing on streamlining processes, identifying any ideas for improvement or change
3. Report on order book activity through regular management meetings when required and regularly update all key business stake holders i.e. invoicing status, management, freeze updates etc.
4. Liaise day-to-day with all internal teams to ensure accuracy of billing.
5. Provide an outstanding level of customer service.
6. Assist in maintaining and building effective and profitable relationships with key customers, acting as an in-house point of contact working with the various departments.
7. Maintain regular contact with customers to ensure a good working relationship.
8. Support ...