The position reports to the Food & Beverage Manager and is an ideal opportunity for someone stepping into the role of Restaurant Manager for the first time. We are open to considering current supervisors for this position.
Working with us provides great benefits, including:
* Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
* Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
* 50% off Food & Beverage at all our Hotels & F&B Venues
* Spa Discounts at our venues with a Spa
* Retail, Cinema & Leisure Discounts
* Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more!
* Monthly Star of the Month Awards
* Long-service Awards, that start after 1 year of service
* Recommend a Friend Incentive Be rewarded for referring someone you know!
* Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.
* Pension Scheme
* Other incentive programmes that run throughout the year
About the role
Youll be responsible for ensuring the restaurant runs efficiently and that customers are satisfied with the quality of food and the service they receive. Youll be a great leader, effectively developing and managing your team and be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality
You will demonstrate vibrant and motivational leadership to inspire your team to achieve consistent high standards, whilst at the same time manging the business effectively. You'll ensure all standards are met and maintained, including achieving of exceeding on satisfaction scores, audits, and our Brand Standards.
About you
This role would suit a passionate and talented Restaurant Manager with excellent knowledge of Food & Beverage, financial awareness, and with a background in high end dining establishments. You will be a hands-on manager, committed to providing an excellent level of customer service in a face paced environment, and have:
* Excellent leadership skills with experience of developing and leading a team
* Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions
* Strong communication skills through a variety of means
* Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
* High attention to detail and accuracy great at managing ones own time and the time of the team
* Ability to stay calm and work under pressure
About us
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
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The Doubletree by Hilton Edinburgh – Queensferry Crossing has been newly refurbished to the highest standards, with sleek, modern interiors throughout. The hotel offers stunning panoramic views over the Forth River with close proximity to Edinburgh.
Benefits:
Hilton Staff Rate & Friends and Family Scheme
Free Parking
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
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