Contracts and Database Administrator | £24,000 - £26,000 | Permanent, Full-time | Office based | Nottingham, NG2Cherry Professional is recruiting for a Contracts and Database Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. This is a great opportunity for an administrator with previous office or customer experience to join the Contracts team. The ideal candidate would have previous experience of working in a customer-based environment, be willing to learn, have the ability to meet deadlines in a busy work setting and have great communication skills.Job Title: Contracts and Database AdministratorHours: Full-timeContract: PermanentLocation: Office-based role, NG2Salary: £24,000 - £26,000Key responsibilities and duties:
1. Acknowledging internal and external email enquiries and communicating with new and existing clients.
2. Check data accuracy for new maintenance orders.
3. Process set up of new maintenance orders via internal CRM tools.
4. Contact clients to obtain missing information or answer queries.
5. Maintain and update customer records in CRM system.
6. Mobilisation of large new contracts.
7. Importing cash database changes and/or new contracts into CRM system via import tool.
8. Upselling equipment for new ma...