Client Side - Senior Property Manager - Single Family Housing - Reading - £45,000+
deverellsmith are seeking a dynamic and experienced Senior Property Manager to lead a dedicated team within Single Family Housing. As the Senior Property Manager, you will play a pivotal role in ensuring exceptional customer service and operational excellence across all facets of property management.
This role is client-side with a company who are growing at an exceptional rate!
Key Responsibilities:
1. Lead and manage a team of Property Managers, fostering a collaborative and high-performance environment to deliver best-in-class customer service to all residents.
2. Develop and oversee effective operational processes to streamline day-to-day property management activities and drive efficiencies.
3. Identify training and best practice requirements, implementing new methods of working as needed to enhance team performance.
4. Organise and manage check-in, check-out, inspections, unit turn processes, and deposit releases efficiently.
5. Log defects, repairs, and maintenance issues onto the database, assigning them to relevant parties/contractors for prompt resolution.
6. Take ownership of resolving and providing support for any incidents or issues.
7. Ensure properties are compliant with legislation and manage risks effectively.
8. Manage monthly credit control and arrears, issuing relevant notices as necessary.
9. Collab...