Alarm Response Advisor
Newcastle NE12 8BU
Salary: Starting at £23,000 increasing to £25,000 with role progression + up to £1,200 performance & attendance bonus
Working Hours: 37.5 hours per week
Shift Pattern:Set shifts include 7am until 3:30pm (days) or 1:30pm until 10pm and 11:45am - 8:15pm (lates - rotational shift pattern). Shifts are 5 days on, 2 days off between Monday to Sunday, fixed on monthly rota.
Holidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' service
We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect our customers!
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of mind. The work responsibilities include:
1. Reacting to incidents in a tim...