The Opportunity: Field Service Engineer
Contract: Permanent
Location: Northampton
Established in 1986, Hitec Lift Trucks was founded by two guys in overalls with a bright idea; to locally offer a fully comprehensive range of services and products to suit almost anyone's materials handling requirements. Over the years, Hitec sourced a broad range of long and short term hire equipment and a handpicked team of expert engineers. Since 2018, Hitec was acquired by the The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
The Impact you will have:
1. Attend customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
2. Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
3. Identify the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
4. Ensure all work complies wit...