Service Coordinator
An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers.
Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours!
The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment!
Key Duties:
* Schedule contract services, breakdowns, and installations of machines
* Spares order entry and invoicing.
* Provide quotes for parts and labour.
* Update the CRM system and quote database
* Monitor and processes where needed van stocks, sales orders and replenishment orders.
* Preparing and sending new and renewal service contract quotes.
* Proactively contacting historical and lapsed contract clients
* Telephone answering/call handling.
* Emailing out pre visit confirmation sheets
Benefits:
* 25 days holiday (increasing with service to 27) plus statutory holidays
* Onsite parking
* EAP System
* Annual Profit related Bonus
* Pension Scheme
Previous experience in a similar administrative role...