Contact & Referral Officer (MASH) **
We are working in partnership with a Local Authority in the Croydon area who are looking to appoint a Contact & Referral Officer to work within their MASH Service.
Contract - 3-6 Month agency contract with a view to being extended on an ongoing basis.
Working Hours - Full time position. (36 hours per week)
Location – CRO. (Hybrid 2/3 days in the office)
Rate of Pay - £18.95+ per hour. (negotiable on experience)
As a Contact & Referral Officer, you will play a key role towards delivering these outcomes and providing a high-quality service to local residents.
You will work closely alongside MASH Team Manager’s, Social Worker’s, Senior Early Help Navigator’s, and MASH partners. You will have a key role, being the first point of contact for professional referrers and residents with Croydon’s MASH.
About the Role:
Support the MASH transformation working alongside social workers, managers, and partners in embedding new approaches to MASH process and practice to ensure a timely, consistent, and high-quality service to the residents of Croydon.
Process all enquiries, referrals, and service / information requests accurately and promptly highlight any urgent matters to the MASH Team Manager accordingly.
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