Join Our Team as an Operations & Business Development Manager in Ringwood!
Are you ready to make a meaningful impact in the lives of older individuals while driving business growth? Burley’s Home Care is a national leader in personalised, private care for the elderly, and we're looking for a dynamic Operations & Business Development Manager to lead our local expansion efforts.
About Us:
At Burley’s Home Care, we take pride in providing exceptional care services that make ageing a more enjoyable and rewarding experience. As a multi-award-winning business, we're committed to delivering personalised care to our clients in the comfort of their own homes.
Role Overview:
As the Operations & Business Development Manager, you will be the face of Burley’s Home Care in the local community, spearheading marketing and public relations activities to generate client enquiries and foster partnerships. Additionally, you'll oversee day-to-day operations, manage budgets, and maintain quality assurance protocols.
Key Responsibilities:
1. Overseeing and managing the delivery of existing client care opportunities across Dorset, Hampshire, and Wiltshire.
2. Setting up new client care services in areas identified for growth and seeing it through to the point of self-sufficiency, profitability, and sustainability, before moving on to the next opportunity.
3. Demonstrating strong leadership skills as you recruit, develop, inspire, and retain our healthcare professionals and admin team.
4. Overseeing the training and development of the team, designing and implementing systems, policies, and procedures that will benefit and ensure the quality of care provided to our clients.
5. Being responsible for managing resources and budgets to ensure we are delivering our quality services while maximizing business growth and profitability.
6. Living and breathing our Company values and driving the team to do the same to ensure that we are delivering an excellent service of care to our clients.
7. Implementing systems of quality assurance, auditing and evaluating the service and feeding back to stakeholders as appropriate, while continually reviewing business performance and taking action to make things even better.
A full job description will be provided as part of the interview process.
What You Get:
Full-time position with competitive salary plus bonus scheme (£35,000 - £40,000 per year). Opportunity to make a meaningful impact and drive business growth. Personal development opportunities.
Skills, Knowledge & Qualifications:
Essential:
* Experience in a management position within the care sector.
* Strong leadership skills and experience managing a team.
* Experience in business development or community engagement.
* Strong communication skills and ability to build relationships.
* Attention to detail and ability to manage multiple projects.
* Proficiency in Microsoft Office (Word, Excel).
* Full driving license and access to a car.
Desired:
* Experience in public relations or marketing.
* A relevant qualification in the care industry or in management.
Personal Qualities:
* Positive attitude, flexibility, and willingness to adapt to change.
* Ability to work independently and as part of a team.
* Commitment to personal development and continuous improvement.
Application Process:
If you're passionate about making a difference and driving business success, we want to hear from you! Please send your CV and a cover letter explaining your relevant experience. If you have any questions please contact Carly Burley carly@burleyshomecareservices.co.uk
Work Location:
Based in Ringwood office, serving Hampshire, Wiltshire, and Dorset areas. Join us and be part of our journey to enhance the quality of life for older individuals in our community. Apply now to make a difference!
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