Hours: Full time, 40 hours per week to include weekends.
Hourly Rate: £12.20 per hour plus weekend enhancement where applicable.
Key Results
Summary responsibilities
* Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
* Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures.
* Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
* Meet residents' unique needs and collaborate with colleagues across the care home teams.
* Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.
Skills and experience
Communication
* Write notes and messages - numeracy, literacy and verbal skills.
* Communicate with people with differing communication needs.
* Encourage and influence.
* Understand and follow instructions and procedures.
* Strong customer service skills.
* Mixed methods and mediums of communication.
Thinking Style
1. Analyses and evaluates given information.
2. Adapts style and approach appropriate to situati...