Account Manager - Logistics
Our client, a vibrant and highly reputable courier company nestled in the heart of Staines/Heathrow, is seeking a passionate and adept Account Manager to join their team. With over a decade of excellence under their belt, this company boasts a diverse clientele spanning across finance, fashion, media, art, publishing, and IT industries within Central London.
The Role in a Nutshell
As an Account Manager, you'll be at the forefront of maintaining and nurturing strong, long-term relationships with an esteemed client base. Your days will be filled with meaningful interactions as you engage with 25-30 key accounts across London, ensuring their satisfaction and addressing any concerns that may arise. While prioritising the cultivation of existing relationships, you'll also have the exciting opportunity to explore new business ventures, tapping into the extensive CRM database to reignite connections with lapsed clients. Account Management 80% vs 20% New Business. Office based - Staines 9am-6pm.
Key Responsibilities:
* Nurture and grow our London client base of over 125 accounts, fostering robust B2B relationships and maximizing client spend.
* Serve as a dedicated liaison between clients and our company, adeptly addressing concerns, resolving conflicts, and advocating for client needs.
* Collaborate with management to negotiate and finalize business contracts, ensuring mutually beneficial outcomes for both parties.
* Craft compe...