Automotive Service Advisor / Aftersales Advisor
Hull
£29,000 Salary - £35,000k OTE**Join a dynamic team in Hull and build a rewarding career in the automotive industry!**We are looking for a highly motivated and customer-focused Automotive Service Advisor / Aftersales Advisor to join our team in Hull. If you have a passion for delivering exceptional customer service and thrive in a fast-paced environment, this could be the perfect opportunity for you.**Responsibilities:*** **Welcome and greet customers:** Establish rapport and understand their needs and expectations.* **Assess vehicle problems:** Conduct thorough vehicle inspections, identify repair requirements, and accurately diagnose issues.* **Prepare service estimates:** Provide detailed and transparent estimates for repairs and maintenance, ensuring customer understanding and approval.* **Communicate effectively:** Keep customers informed throughout the service process, providing updates on progress and estimated completion times.* **Manage service bookings:** Schedule appointments efficiently, ensuring optimal workshop flow and customer satisfaction.* **Process payments and invoices:** Accurately handle customer payments and generate invoices, ensuring compliance with company procedures.* **Maintain strong customer relationships:** Build trust and loyalty by providing excellent service and resolving any concerns promptly.* **Contribu...